Privacy Policy

Personal Information You Provide

We collect details when you register for courses, contact us, or participate in our programs. This includes your name, email address, phone number, and business information you share during enrollment.

• Contact details including name, email, and phone number
• Business information and entrepreneurial goals
• Educational background and experience level
• Payment information for course enrollment

Technical Information

Our platform automatically collects certain technical data to improve your learning experience and ensure our services work properly across different devices.

• Device information and browser type
• IP address and location data
• Course progress and learning analytics
• Website usage patterns and preferences

Educational Services

• Delivering course content and tracking your progress
• Providing personalized learning recommendations
• Facilitating communication with instructors and peers
• Issuing certificates and credentials upon completion

Communication and Support

• Responding to your questions and support requests
• Sending course updates and important announcements
• Providing information about new programs that match your interests
• Following up on your learning journey and outcomes

Educational Partners

Sometimes we work with guest instructors, industry experts, or certification bodies who contribute to your learning experience. These partners receive only the information necessary to deliver their services.

Service Providers

We use trusted third-party services for payment processing, email delivery, and technical infrastructure. These providers operate under strict confidentiality agreements and Australian privacy standards.

Legal Requirements

We may disclose information when required by Australian law, court orders, or to protect the rights and safety of our students and staff. This happens rarely and only when legally necessary.

Access and Correction

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We typically respond to these requests within 30 days.

• View all personal data we have collected about you
• Update your contact information and preferences
• Correct any mistakes in your educational records
• Request a copy of your learning progress and achievements

Deletion and Portability

You can request deletion of your personal information, though we may need to retain some records for legal or educational credential purposes. You can also request your data in a portable format.

Marketing Communications

You can opt out of marketing emails at any time using the unsubscribe link or by contacting us directly. We'll still send important course-related communications and updates about programs you're enrolled in.

Security Measures

• Encrypted data transmission and storage
• Regular security audits and updates
• Limited access controls for staff members
• Secure backup systems and disaster recovery plans

Data Retention

We keep your information for as long as necessary to provide educational services and comply with Australian record-keeping requirements. Course completion records may be retained longer to verify credentials.

International Data Transfers

Your data is primarily stored in Australia. If we need to transfer information overseas for technical reasons, we ensure adequate privacy protections are in place through contractual safeguards.

Essential Cookies

These cookies are necessary for the website to function properly, including remembering your login status and course progress. They cannot be disabled without affecting site functionality.

Analytics and Performance

We use analytics cookies to understand how students interact with our content and identify areas for improvement. This helps us create better learning experiences for everyone.

Managing Cookie Preferences

You can adjust your cookie preferences through your browser settings or our cookie preference center. Note that disabling certain cookies may limit some website features.